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Nursing in 2017: Expanding Roles and Responsibilities

Nursing is becoming an increasingly regarded field in the healthcare system as hospitals are fast realizing the valuable roles nurses fill. According to the American Association of Colleges of Nursing, nurses are the largest component of a hospital’s staff and…

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Implementing Technology to Create a Safer and Quieter ICU

Unlike other areas of the hospital, the ICU hasn’t undergone any major upgrades in the last 50 years, despite the fact that 6 million patients pass through these departments annually, according to an article in STAT News. Alarms that were…

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Tackling Readmissions: The Role of Pharmacists in Reducing Readmissions

In part three of this series we look at the role pharmacists can play in reducing avoidable readmissions. The clinical process of care and patient experience–both of which have pharmaceutical implications–make up 45 percent and 30 percent of hospitals’ performance…

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How Nonclinical Activities Impact Patient Experience

Why You Shouldn’t Call Your Patient “Honey” Due to changes in Medicare’s policies, patient experience is playing a larger role in hospital ratings and reimbursement, and hospital executives are taking note. While many hospitals understand the major factors that contribute…

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4 Simple Strategies for Happier Patients and Higher HCAHPS Scores

Although every hospital strives to offer the highest level of care, most advanced technology and over-the-top experience for their patients, in most cases it’s just not possible due to budgetary constraints. The good news is that a large budget isn’t…

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Hospitals Work Toward Giving Patients a Better Night’s Sleep

Traditionally, hospitals schedule nighttime activities around their healthcare workers, rather than their patients. Checking vitals, drawing blood and other necessary actions are typically aligned with shift changes or morning rounds. All patients might receive the same number of check-ins per…

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Revisiting the Role of Clinical Nurse Leaders in the Age of Healthcare Reform

With a major focus on reducing hospital readmissions and improving patient satisfaction, clinical nurse leaders (CNLs) play an increasingly important role in the healthcare industry. A relatively new position in the field, CNLs continue to provide high-level care in a…

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Invest in Nurses for Better Patient Care

With the introduction of HCAHPS scoring, government and insurers have become focused on holding hospitals accountable for patient care and satisfaction, with the hope that financial repercussions will incentivize doctors and hospitals to provide better patient care. As the number…

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The Key to HCAHPS Ratings: Satisfied Nurses

Nurses play an important role in determining the level of satisfaction patients feel about the care they received while in the hospital.  With reimbursement by Medicare being tied to patient satisfaction through the Hospital Consumer Assessment of Healthcare Providers and…

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